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An annual subscription  provides you with access to HR Management services and the Employee Assistance Program (EAP).  Other services (mediation, strategic planning, legal support, locum mangers, manager mentoring ) are provided on a fee for service basis.

HR Management

​NHV Assist provides help with all facets of HR management. This includes:

  • Support with the recruitment and onboarding process 

    • recruitment strategy

    • PDs and job ads

    • Welcome pack for new staff (includes latest Fairwork Information Statements)

  • Providing contract templates and review of existing contracts

    • for full time, part time, casual and contract employees

  • Interpretation of the relevant awards and enterprise agreements

  • Correct levels of employment and payrates

  • Support with performance management processes


Assistance Program


Our EAP is an on-demand phone-based counselling service which provides each employee up to three one-hour long conversations with a trained counsellor. 



When conflict occurs within an organisation your NHV Assist subscription allows for you to access a mediator to help identify the issues, assess the options and negotiate a resolution. The process is managed by an unbiased and independent third-party who meets both individually and together to work towards a positive outcome.




For any strategic planning requirements, we work directly with organisations to deliver the best outcome within your budget.

Legal advice and support for IR matters


Legal advice and support for IR matters provided on a fee for service basis.

  • restructuring of the organisation and navigating redundancies

  • assistance with Fairwork claims

  • mediation and conflict resolution

Locum Manager


We place experienced interim managers in Neighbourhood Houses, giving Houses looking to recruit a new manager, more time to find a perfect fit or giving an existing manager peace of mind when going on leave.  




Mentoring is offered for new and existing managers aspiring to learn and improve their knowledge and skillset within the Neighbourhood House sector.

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